Common Questions Asked When Outsourcing QA

Companies all over the U.S. are choosing to outsource their quality assurance to an offshore company. Even though outsourcing offshore is increasing in popularity, there are some concerns companies have when sending their product to a third-party. 

Is outsourcing offshore more expensive?
A common concern is whether outsourcing to an offshore company will be more expensive than outsourcing to an onshore company. The answer to this is no. Outsourcing QA to an offshore company is financially beneficial. Sending your product to an offshore software testing company, like QASource, is more cost-efficient than outsourcing to an onshore location. The cost of labor in the U.S. is more expensive than in regions commonly outsourced to, like India. This lowered price will help reduce your overall QA cost by at least 50%.

High Quality Software QA Outsourcing Services - QASource

If the cost is reduced, won’t that affect the quality of engineers? 
Another concern is the quality of work will decrease along with the cost of hiring an offshore company. Fortunately, this is not the case for all offshore software testing companies. Some of the common offshore locations have been outsourced to for many years. India, for example, is leading the IT industry and has some of the best infrastructure for engineering fields. In Chandigarh, India-where QASource’s testing facility is located-there are more than 50 schools and 3 Indian Institutes of Technology within 150 miles of the facility. This easy access to universities allows QASource to recruit the best talent possible. All of QASource’s engineers have either a bachelor’s or master’s degree and undergo continual training to ensure each client’s product is of the best possible quality. Not all companies invest in training and career paths of their engineers, but QASource does and that is why they have the highest quality engineers.

Will my product be secure in an offshore facility?
A very important question to ask, especially since you are going to be handing over your product to a third party, is whether or not your product will be secure in this outsourced company. Ask your prospective vendor how they maintain physical and logical security of their client’s products. Does your prospective vendor also have an infrastructure that can help prevent unforeseen delays with your product?

Another way to be sure your product will be secure is to look at your prospective QA partner’s clients. If your potential provider has a 94% client retention rate and has worked with market leaders, like QASource, you’ll know your product is in good hands. 

How can I maintain communication with my offshore team?
Efficient QA companies will have different ways to help ensure you stay in contact with your offshore team. QASource knows how important communication is for a team's success, so QASource has multiple methods of communication available to their clients. Besides email, there's instant messaging services, VOIP phone numbers and video conferencing available to QASource's clients.

If you feel that outsourcing QA is the right option for you and your company, consider partnering with a leader in offshore software testing, QASource. Visit qasource.com to learn more and receive a Free QA consultation.

Here’s Why India is Dominating QA Outsourcing

Product companies save big bucks by outsourcing their software testing to regions where the costs are cheap and the resources are skilled. Some of the popular destinations include Mexico, China, South America and India. Each one of these options has its own unique set of pros and cons, and you’ll have to consider each carefully before making a choice.
But for our money, there’s no beating India. Here are just a few of the top reasons why India is leading the charge in offshore IT services and QA outsourcing:

Government-Backed Tech Sector

The Indian government recognizes the long-term profitability of the tech industry, and it invests a lot of money to make engineering an attractive career choice for young, talented students. The National IT Task Force was created to help advocate for enhanced STEM programs in schools and promote the idea of technology as a gratifying, well-paying career choice. Tech receives generous subsidies from the government to help aid expansion.

Bang for Your Buck

There’s a lot of raw talent in India, but there’s also a dedication to high-quality service and plenty of business acumen. The IT industry is nothing new, so the top QA outsourcing providers are seasoned in their craft and they have the technological infrastructure to take on projects of all sizes. They know client needs, how to onboard quickly and how to ramp-up rapidly to fit within project timelines.
The best part? This expertise and dedication is available at a fraction of the cost of comparable nearshore or U.S.-based service. It just can’t be beat -- especially if you require flexibility and the scale/downsize your teams often.

Clear Communication, Always India has been the go-to tech services destination for large American tech firms and other corporate clients for a long time, so English fluency is par for the course. As an added bonus, QA teams in India are often composed of domain experts, so test engineers will be able to discuss product issues in your parlance.

Test providers also have access to a huge range of communication tools, including phone conferencing, demos with screen sharing, chat services, secure email and just about any other service you can imagine.
As you start your search for the right QA provider, consider your project needs. We think that most of them can be met by an outsourced team in India -- a veteran in the game by now.