Monday, 21 November 2016

Common Questions Asked When Outsourcing QA

Companies all over the U.S. are choosing to outsource their quality assurance to an offshore company. Even though outsourcing offshore is increasing in popularity, there are some concerns companies have when sending their product to a third-party. 

Is outsourcing offshore more expensive?
A common concern is whether outsourcing to an offshore company will be more expensive than outsourcing to an onshore company. The answer to this is no. Outsourcing QA to an offshore company is financially beneficial. Sending your product to an offshore software testing company, like QASource, is more cost-efficient than outsourcing to an onshore location. The cost of labor in the U.S. is more expensive than in regions commonly outsourced to, like India. This lowered price will help reduce your overall QA cost by at least 50%.
High Quality Software QA Outsourcing Services - QASource

If the cost is reduced, won’t that affect the quality of engineers? 
Another concern is the quality of work will decrease along with the cost of hiring an offshore company. Fortunately, this is not the case for all offshore software testing companies. Some of the common offshore locations have been outsourced to for many years. India, for example, is leading the IT industry and has some of the best infrastructure for engineering fields. In Chandigarh, India-where QASource’s testing facility is located-there are more than 50 schools and 3 Indian Institutes of Technology within 150 miles of the facility. This easy access to universities allows QASource to recruit the best talent possible. All of QASource’s engineers have either a bachelor’s or master’s degree and undergo continual training to ensure each client’s product is of the best possible quality. Not all companies invest in training and career paths of their engineers, but QASource does and that is why they have the highest quality engineers.

Will my product be secure in an offshore facility?
A very important question to ask, especially since you are going to be handing over your product to a third party, is whether or not your product will be secure in this outsourced company. Ask your prospective vendor how they maintain physical and logical security of their client’s products. Does your prospective vendor also have an infrastructure that can help prevent unforeseen delays with your product?

Another way to be sure your product will be secure is to look at your prospective QA partner’s clients. If your potential provider has a 94% client retention rate and has worked with market leaders, like QASource, you’ll know your product is in good hands. 

How can I maintain communication with my offshore team?
Efficient QA companies will have different ways to help ensure you stay in contact with your offshore team. QASource knows how important communication is for a team's success, so QASource has multiple methods of communication available to their clients. Besides email, there's instant messaging services, VOIP phone numbers and video conferencing available to QASource's clients.

If you feel that outsourcing QA is the right option for you and your company, consider partnering with a leader in offshore software testing, QASource. Visit qasource.com to learn more and receive a Free QA consultation.

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